Privacy Policy

Last Updated:

At Sellerauthentic, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our moving and transport services or visit our website at sellerauthentic.ddd.

Information We Collect

We collect information that you provide directly to us when requesting our moving services, including:

Personal identification information such as name, email address, phone number, and physical addresses
Details about your move including dates, locations, and inventory of items to be transported
Payment and billing information for service transactions
Communication records including emails, phone calls, and messages
Feedback, reviews, and testimonials about our services

How We Use Your Information

We use the information we collect for the following purposes related to our moving and transport services:

To provide, maintain, and improve our moving services
To process service requests and manage bookings
To communicate with you about your move, including scheduling and updates
To send invoices, receipts, and payment confirmations
To respond to your inquiries and provide customer support
To send promotional communications about our moving services (with your consent)
To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We may share your information in the following circumstances:

With service providers who assist us in delivering moving services
With insurance providers when required for coverage purposes
With payment processors for transaction handling
When required by law or to respond to legal processes
To protect the rights, property, or safety of Sellerauthentic, our customers, or others
With your consent or at your direction

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records and transaction data related to our moving services may be retained for accounting and legal compliance purposes.

Your Rights and Choices

You have certain rights regarding your personal information:

Access: You can request access to the personal information we hold about you
Correction: You can request correction of inaccurate or incomplete information
Deletion: You can request deletion of your personal information, subject to legal requirements
Objection: You can object to certain processing of your information
Opt-out: You can opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. For more information, please see our Cookies Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email:connect@sellerauthentic.world
Phone: +44 7388 295913
Address: 54 Bloomfield Ave, Belfast BT5 5AD, UK

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